General Terms and Conditions
Status: February 2021
The fees charged for using the Concierge Service are based on the currently valid "Price List with Index of Additional Services", available at https://www.saiga.co/. Saiga will inform the participant of any changes to the prices at least four weeks in advance in text form (e.g. via the message and communication functions of the Concierge Service, by email or SMS).
Saiga reserves the right to amend these GTC in whole or in part with effect for the future for the following reasons: for legal or regulatory reasons, for security reasons, to further develop or optimise existing features of Saiga's services as well as to add additional features, to take account of technical progress and to make technical adjustments and to ensure the future functionality of the services provided by Saiga. Saiga will inform the participant of any changes with notification of the specific content of the amended regulations with reasonable advance notice in text form (e.g. via the messaging and communication functions of the Concierge Service, by email or SMS), but at least two weeks before the planned entry into force of the amendments. The changes shall be deemed accepted by the participant if the participant does not object to them in text form within two weeks of receipt of the notification. Saiga will point out the right to object and the aforementioned legal consequences of silence to the participant separately in the amendment notice.
Any communication between Saiga and the participant in connection with the business relationship with Saiga and the use of the Concierge Service shall in principle only take place in electronic form using means of distance communication and exclusively in German or English.